Patient-Centered general practice and allied health care in Victoria
Multi‑location care across Torquay, Newcomb, Hamlyn Heights & Belmont, with telehealth and home visits available
Our Clinics
Patient-Centered Care Philosophy
At Banksia Medical Centre, patient-centered care means placing people at the heart of every decision. We take the time to listen, understand individual needs, and work collaboratively with patients to support informed choices about their health.
Our approach recognises that health is influenced by physical, emotional, social, and lifestyle factors. By focusing on continuity, clear communication, and respect, we aim to provide care that supports wellbeing across all stages of life.
Whether you are attending for a routine check-up or managing ongoing health concerns, our team works together to deliver care that is coordinated, compassionate, and aligned with your personal health goals.
How to Book
Simple 3-step process:
- Choose a clinic or telehealth
- Book online or call
- Attend your appointment
Accredited General Practice – accredited by Australian General Practice Accreditation Limited (AGPAL) against the RACGP Standards
Frequently Asked Questions
1. What services does Banksia Medical Centre provide?
Banksia Medical Centre provides comprehensive general practice care, as well as access to allied health and medical specialist services.
Our care includes preventative health, chronic disease management, women’s health, mental health support, geriatric assessments, home visits, telehealth consultations, and additional medical services.
2. Where are Banksia Medical Centre clinics located?
Banksia Medical Centre operates clinics in Torquay, Newcomb, Hamlyn Heights and Belmont, supporting patients across Geelong and the Surf Coast region.
3. How do I book an appointment?
Appointments can be booked online by selecting your preferred clinic, or by contacting our reception team by phone. Telehealth appointments are available where clinically appropriate.
4. Are you accepting new patients?
Yes. Banksia Medical Centre welcomes new patients across our clinics, subject to appointment availability.
5. Is Banksia Medical Centre an accredited practice?
Yes. Banksia Medical Centre is an AGPAL-accredited general practice and delivers care in line with RACGP Standards for General Practices.
6. Do you offer telehealth appointments?
Yes. Telehealth consultations are available for eligible appointments and are provided by phone or video where clinically appropriate.