Hours
Mon-Thu: 8:30am – 6:00pm
Fri: 8:30am – 5:30pm
Sat: 9:00am – 12:00pm
Sun: Closed
Hours
Mon-Fri: 8:30am – 5:30pm
Sat-Sun: Closed
Thank you to everyone who took part in the voice of patient feedback during July and August 2022. We value your suggestions and ideas on the ways we can improve BMC, it was also lovely to read all your lovely feedback about the doctor, staff and clinic.
We will be discussing this feedback in our next team meeting, and we will keep you informed of the outcome.
Click here to view the results from the feedback survey.
Our practice encourages patients to give feedback to the Doctors, Practice Nurse, Reception staff and Practice Manager. Your feedback enables us to improve or change our services if required.
If you are not happy with us or our services, please let us know. If you are happy with us and our services, please tell your family and friends about us. We have a feedback box set up in the waiting room or you could email: [email protected] or call (03) 5248 1299. We encourage our patients to provide valuable feedback which will assist us to keep providing the best health services we can. If a patient remains dissatisfied with any resolutions by the clinic of their Doctor, they are encouraged to contact:
HEALTH COMPLAINT’S COMMISSIONER
Address: Level 26,570 Bourke street Melborune, 3000
Ph: 1300 582 113 between 9am – 5pm (Mon – Fri)
Website: www.hcc.vic.gov.au
Barwon Health
Bellerine St, Geelong VIC 3220
Ph: (03) 4215 0000
We have ample on-site and on-street parking available at our clinic.
Peak Pharmacy
Bellarine Village Shopping Centre
25-29 Bellarine Hwy, Newcomb VIC 3219
Ph: (03) 5248 1501
Priceline Pharmacy
5/71 Bellarine Hwy
Newcomb VIC 3219
(03) 5248 2398
We have an on-site pathology at our clinic Mon-Fri (not weekends).
If you have any complaints / questions, please do not hesitate to send us a message. We aim to reply within 7 days.
PLEASE DO NOT SEND US CONFIDENTIAL MEDICAL INFORMATION VIA EMAIL
In the spirit of reconciliation, Banksia Medical Centre acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders, past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We’re committed to diversity and inclusion and are an equal opportunity employer.
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